QVC Group — the company that owns and operates QVC and HSN, the shopping channels that have been mainstays of cable TV for decades — has filed for Chapter 11 bankruptcy protection of its U.S. businesses in the face of a crushing mountain of of debt.
The company filed paperwork for a restructuring support agreement with the holders representing a “significant majority” of the company’s outstanding funded debt. QVC Group has commenced Chapter 11 proceedings in the U.S. Bankruptcy Court for the Southern District of Texas.
So what does this mean for shoppers who purchase products via the company’s TV channels, streaming and social services, websites, apps, stores and catalogs?
According to the company, at this time, “All QVC Group brands are operating as usual. The company continues to serve its millions of customers across all channels and platforms for QVC, HSN and Cornerstone Brands.” On-air programming “is continuing as normal and customers can continue to shop the company’s brands as always,” QVC Group said.
Other points it highlighted vis-a-vis customer relations:
- For all brands, return policies and procedures remain the same.
- Gift cards and credits remain valid and promotional communications will continue as normal.
- Customers can continue to reach support reps through all normal support channels.
- All retail locations remain open and operating on normal schedules, and all store and merchandise policies remain the same.
- Branded credit cards will continue to function normally.
The West Chester, Pa.-based company says it has enough cash on hand to keep operating during the bankruptcy reorg, which it expects to complete within 90 days. The company reported having more than $1 billion in domestic cash and cash equivalents as of Dec. 31, 2025. The bankruptcy does not include QVC Group’s international operations.
No employee layoffs or furloughs are planned and vendors will be paid on schedule, according to QVC Group. In announcing the Chapter 11 filing, the company said “all team members should fully expect to continue receiving their wages and benefits without interruption.”
QVC, which stands for “Quality Value Convenience,” started as a live-shopping cable TV channel in 1986. In 2017, QVC bought the rival Home Shopping Network (HSN) in a deal worth $2.1 billion.
On Thursday, April 16, QVC Group entered into a restructuring agreement with majority lender support, which will reduce its debt from approximately $6.6 billion to $1.3 billion. The new company will emerge from bankruptcy as “Reorganized QVC, Inc.”
“We remain focused on serving our customers with joyful and engaging shopping experiences that inspire, entertain and delight,” David Rawlinson, president and CEO of QVC Group, said in a statement. “This process will allow for QVC Group to have the financial structure it needs to accelerate our return to growth.”
The company said that “a stronger balance sheet, together with revenue growth from social and streaming, is expected to enable QVC Group to stabilize and return to sustainable growth over time,” the company said. In 2025, QVC Group said, it acquired nearly 1 million new U.S. customers on TikTok Shop; that led QVC U.S. to grow its total customer base in 2025 for the first time in more than four years. In addition, the QVC+/HSN+ streaming service now has 1.5 million monthly active users and sales attributed to streaming grew 19% last year.
QVC Group’s bankruptcy court filings and other information related to the case are available on a website administered by the company’s claims agent, Kroll, at this link.
In the bankruptcy proceeding, Kirkland & Ellis and Gray Reed are serving as legal counsel, Evercore Group is serving as financial adviser, AlixPartners is serving as restructuring adviser, and Joele Frank is on board as strategic PR adviser.
Source: variety.com
